Frequently asked questions
If you cannot find what you are looking for, write to us; we answer every message ourselves.
Turkish coffee
What beans is your Turkish coffee made from
Brazilian Rio Minas, 100% Arabica. Rio Minas is the traditional bean for Turkish coffee and gives it the taste most of us grew up with. We set the roast for the cezve: a full body, a thick foam and a sweet finish rather than a burnt one. For a fruitier cup, you can also order the specialty coffees of the month ground for Turkish coffee.
Does it come ground
Yes, ground as fine as flour for Turkish coffee. If you have your own Turkish coffee mill, choose "Whole bean" as the grind on the product page.
Is the roast date on the bag
Yes. Every bag shows the date the coffee was roasted. Ground orders are ground for you and packed straight away, and your order is handed to the courier within 1–3 business days.
How many cups is a bag
At 7 g per cup, a 250 g bag makes about 35 cups.
How should I make it
Start with 70 ml of cold water and 7 g of coffee per cup and heat it slowly without stirring. The step-by-step recipe is in our cezve guide.
Coffees of the month
What are the coffees of the month
Two specialty coffees we choose each month alongside our Turkish coffee. Each comes from a limited lot; on its product page we share the producer, region, variety, process, altitude and cupping score. The current ones are on the coffees of the month page.
What happens when a coffee sells out
Rather than chase the same lot again, we choose a new coffee. A sold-out coffee stays on the site as "Sold out" for a while. Join our newsletter so you do not miss the new ones.
Can I get the coffees of the month ground for Turkish coffee
Yes. "Turkish coffee" is one of the grind options. A specialty coffee in the cezve makes a fruitier cup than you might be used to.
Which grind should I choose
If you have a grinder, choose "Whole bean" and grind just before brewing. Otherwise choose by method: Filter for V60, Chemex and drip machines; French press for the French press; AeroPress for the AeroPress; Espresso for espresso machines and moka pots; Turkish coffee for the cezve.
Orders and payment
How can I pay
Online, on the site, by credit or debit card. After placing your order you pay on PayTR's secure payment page, in a single payment. Your card details are handled by PayTR; we never see or store them. You don't need to e-mail or message us to order.
Can I change or cancel my order
Yes, until the parcel has been shipped. Write to us with your order number. Because coffee is ground for your order, we cannot make changes once it has shipped.
Can you send it as a gift
Yes. Put the recipient's name and address in the delivery details and your message in the order note; we add the note to the parcel.
Shipping, freshness and storage
How long does shipping take and what does it cost
We ship everywhere in Türkiye. Shipping is free on orders of ₺1,500 or more and a flat ₺120 below that. Times and details are on the shipping and returns page.
Do you ship abroad
For now we only ship within Türkiye.
How should I store my coffee
In its own bag, sealed, somewhere cool, dry and dark. Not in the fridge, where it picks up moisture and smells. For the best aroma, use ground coffee within two weeks; whole beans keep longer.
Roast date or best-before date: which matters
The roast date, for freshness. The best-before date on supermarket coffee is usually a year or two away; the coffee stays safe to drink, but it loses its aroma much sooner. Whole beans taste best in the first weeks after roasting, and ground coffee in the first two weeks after grinding. Staleness is one of the most common reasons Turkish coffee tastes flat and won't foam, which is why every bag we send shows its roast date.
Wholesale
Can I buy wholesale for my café, restaurant or office
Yes. We send freshly roasted Turkish coffee, at a price for regular orders, to businesses that order regularly. Fill in the form on our wholesale page and we will get back to you about a sample.